Introduction

These Terms of Service govern your use of the Poolside Cairns website and our services. By accessing this website or engaging Poolside Cairns (ABN XX XXX XXX XXX) for services, you agree to be bound by these terms.

If you do not agree with these Terms of Service, please do not use this website or our services.

Services

Poolside Cairns provides pool servicing, maintenance, retail pool products, mineral pool systems, spa sales, and related services.

All services are provided subject to availability and may vary depending on location, site conditions, and customer requirements.

Bookings and Enquiries

Service bookings, consultations, and enquiries made through our website, phone, or in person are considered requests only and are not confirmed until accepted by Poolside Cairns.

We reserve the right to refuse or cancel a booking if we are unable to provide the requested service.

We may require reasonable notice for cancellations or rescheduling of services.

Pricing and Payments

All prices provided are subject to change without notice unless confirmed in writing.

Where a quote is provided, it is valid for the period stated at the time of issue. Additional work outside the quoted scope may incur extra charges, which will be discussed with you prior to proceeding where possible.

Payment terms will be communicated at the time of booking or purchase.

Service Access and Safety

Customers are responsible for providing safe and reasonable access to pools, equipment, and service areas.

Poolside Cairns reserves the right to suspend or refuse service if site conditions are unsafe or if access cannot be reasonably provided.

Poolside Cairns is not responsible for pre-existing faults, damage, or issues with pool equipment, surfaces, or installations. Where issues are identified, we will advise and recommend appropriate action.

Product Information

Product descriptions, images, and specifications provided on this website are for general information only. Actual products may vary due to manufacturer updates or availability.

Poolside Cairns makes reasonable efforts to ensure product information is accurate but does not guarantee completeness or suitability for every application.

Product warranties are provided by the manufacturer unless otherwise stated.

Limitation of Liability

To the maximum extent permitted by law, Poolside Cairns is not liable for any indirect, incidental, or consequential loss arising from the use of this website or our services.

We provide our services with due care and skill, but do not guarantee that services will be uninterrupted or error-free.

Nothing in these Terms of Service excludes or limits rights available under Australian Consumer Law.

Website Use

You agree not to misuse this website, including attempting to gain unauthorised access, introducing malicious software, or using the site for unlawful purposes.

Content on this website is owned by Poolside Cairns or its licensors and must not be reproduced without permission.

Third-Party Links

This website may contain links to third-party websites. Poolside Cairns is not responsible for the content, security, or practices of third-party sites.

Changes to These Terms

Poolside Cairns may update these Terms of Service at any time. The most current version will always be available on our website.

Continued use of the website or services constitutes acceptance of any updated terms.

Governing Law

These Terms of Service are governed by the laws of Queensland and Australia. Any disputes arising under these terms will be subject to the jurisdiction of Queensland courts.

Contact Us

If you have any questions about these Terms of Service, please contact:

Poolside Cairns
Email: info@poolsidecairns.com.au
Phone: (07) 4054 7946